If you receive a citizen's allowance, housing benefit, social welfare or if you are an asylum seeker, then you are entitled to receive the discounted Deutschland-Ticket with Hessenpass mobil.
For this purpose, the order with the order form and the corresponding proof of eligibility (Hessenpass mobil) must be received at the address on the order form or at a sales office by the 10th of the month prior to the start of validity.
To use the discounted Deutschland-Ticket with the Hessenpass mobil, it is necessary to cancel the existing Deutschland-Ticket subscription in RMVgo by the 10th of the month with effect from the end of the month. You will find this function in RMVgo as soon as the 1st day of validity has begun under "My tickets" > "Ticket detail view" > "Cancel subscription" > confirm. The subscription will then not be renewed at the beginning of the next month.